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Frequently Asked Questions:When You Need to Know 

Essentials  FAQ's

 

If You Can't Find The Answer Here, Call Us At (402) 421-2339...
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  • What are your hours of operation?

    We are open 24 hours a day,7 days a week and 365 days a year. Unlike most car washes, we are open even when the temperature is below zero!
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  • How long does it take to wash my car?

    The automatic takes from 3/1/2 to 7 minutes,depending on the level of wash you choose. The self-serve takes depends on how much time you want to buy.
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  • How much do your washes cost?

    We offer four price ranges for the in bay touch-free automatic car wash. All prices include tax. The cost of the self serve varies according to how many minutes are purchased.
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  • Do you accept credit cards?

    Yes, we accept all major credit cards.
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  • Is your car wash easy to operate?

    Absolutely! We have large,easy to read signs that will direct you through the process from the automated payment options to the actual wash experience. There are no conveyors or floor steel rails to line up with. You simply drive into our wide open bays! We offer the optimal experience with optimal results.
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  • What if I need assistance while I am using your carwash?

    If the attendant is not on site,our help number, 421-2339 is posted if you need assistance of any kind.
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  • Are your car washes safe for my car?

    Absolutely! We don't touch your vehicle, so we can't scratch it! Also,we use biodegradable soaps and waxes that are PH balanced and specially formulated for vehicle finishes.
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  • Will the undercarriage of my car be harmed?

    No,just the opposite! Our underbody blast will actually preserve the protective coating of the undercarriage,removing salt,sand and road contaminants that can damage your vehicle if not regularly washed.
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  • Should I use dish detergent on my car at home?

    No! Dishwashing detergents are designed to strip grease and grime and will actually strip off any wax protection on your finish. The solutions used in both our automatic and self-serve wash bays are specifically designed for vehicle finishes.
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  • Will my SUV or pickup truck fit in your carwash?

    Yes. SUV's,vans,and light duty trucks up to 7 feet tall (including extended cab and 4 door short box pickups) can be accommodated in all of our bays. Extended cab, 4 door LONG box and dual wheel pick-ups can only be washed in the 12'6" Self Serve truck bay.
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  • Should I be concerned about my radio or satellite antenna when I use the Rainmaker Automatic Touchfree CarWash?

    No. There is no reason to be worried. No antennas will be damaged in any way by going through our carwash!
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  • How often should I wash my vehicle?

    Washing a vehicle is very important. You must keep pollen,dust,dirt,salt and grime from adhering to the surface and possibly damaging the paint. You should wash your vehicle at least once a week to prevent damage and corrosion or more often when it rains or snows. During periods when the roads are salted and the temperature hovers around 32 degrees, wash as much as every other day or so to prevent corrosion.
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  • Do you offer interior cleaning?

    We have coin operated vacuums, rug beaters, and fragrance misters for your use.
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  • How much does it cost to vacuum my car's interior?

    $1 for 4 minutes. Additional minutes can be purchased at the same rate.
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  • Does the triple foam polish and clear coat protectant really make a difference?

    Yes, the triple foam adds foaming polish with protectant which adds shine and aids in the drying process. The clear coat protectant protects the paint surface against acid rain, and UV rays, keeping your vehicle cleaner, longer.
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  • What is acid rain and how does it affect my car's finish?

    Emissions from chemical plants,industrial fallout,surface contaminents and other organic and inorganic materials are all components of acid rain. When these elements are deposited on your car's surface in a dry state,it appears as dust. When the dust gets wet from dew or rain,or snow,you now have a sulfuric acid mixture on your vehicle's paint finish. If this is left for any period of time,especially in direct sunlight,etching may occur on the finish. Damage from acid rain can range from slight discoloration to pitting. Regular professional washing can prevent any damage to your vehicle,protecting not only the appearance, but also the value!
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  • Why do car finishes fade?

    Paint is designed t o reflect light,which creates a shine. Ultraviolet rays damage paint and the way light is reflected. In addition to keeping your vehicle out of the sunlight as much as possible, washing regularly will minimize the oxidation process,greatly reducing the chances that the finish will dull.
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  • Are your car wash products environmentally friendly?

    Yes, our technologically advanced touchless equipment uses less water and less electricity than typical carwash equipment. Plus, we use biodegradable soaps and waxes.
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  • How do I contact you?

    Our address,email,and phone number is on each page of this website and on the "Contact Us" Page. Help and emergency contact information is also posted at the location.
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  • How come my car never looks as clean when I wash it at home with my pressure washer?

    It's Chemistry! We use hot water that has been softened with top-of-the-line soap and professional equipment,to provide a better spot-free wash. To ensure you get the best wash we also monitor our soap quality on a daily basis.
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  • Do you use reclaimed or recycled water?

    No. We always use fresh, hot, softened water.
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  • Can I wash my trailer at your facilities?

    No. Due to the fact that washing in the self srve bays may require backing out of the bay we have experienced damage to our buildings and trailers when they have been brought in. Trailers also inconvenience our other customers. We would recommend taking a trailer to one of the older multi-door facilities around town as those washes will allow you to pull your vehicle and trailer through the bay.
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  • Do you adjust your timers depending on traffic flow or time of the year?

    No, we do not. Like any business we review our prices occasionally as our input costs such as wages, taxes, utilities, and supplies increase, but we limit our changes to no more than once per year if at all.
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  • Why do the wands spray without pulling the trigger?

    This feature is called a weeping wand. When a wash cycle is active the wand puts out a low-pressure spray that allows our customers greater ease in washing certain areas such as door sills and engines,or furnace filters from their home. Pulling the trigger will give you the high pressure that you need for general vehicle washing.
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  • Can I get change on site?

    Yes, our location has change machines that change one's, five's, ten's and twenty dollar bills.
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  • How much clearance does your facility have?

    7 feet in the Rainmaker Automatic and Self Serve bays. The truck bay is 12 foot 6 inches.
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  • What happens if I insert extra coins during my wash cycle?

    Inserting extra coins at any time during your wash cycle will add additional time. This can be helpful during situations when you want longer time from the wash, such as when cleaning larger vehicles.
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  • Do you have engine or tire cleaner?

    Yes, This is your choice on the Self Serve bays. The Rainmaker automatic system does not have this this available.
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Home of the HYDRO SPRAY Rainmaker

Southside Carwash
48th & Highway 2
Lincoln, NE 68516
Phone: (402) 421-2339
Email: info@southsidetouchless.com
Copyright 2010, FS Enterprises Company, All Rights Reserved

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